Frequently Asked Questions

How long is delivery?

Singapore Orders:
Order processing: 1 - 7 working days
Delivery: 1 - 2 working days

International Orders:
Order processing: 1 - 7 working days
Delivery: 1 - 4 weeks

Working Days:
Monday - Friday (Excluding Public Holidays)

Where is my tracking number?

If you've chosen tracked mail as your delivery option, you will receive your tracking number via email once your order has been mailed out. It takes approximately 1 working day for the tracking number to be activated by our delivery partner (SingPost for Singapore orders).

Contact Us

If you've got questions regarding your order or any other concerns, please use the following support channels.